The pinnacle of an epic fail…

We (Noah and me) are still in Detroit.  We arrived here at 11 AM yesterday via a Delta flight and were supposed to fly to Syracuse via Delta's partner - Pinnacle Airlines.  It seems that Pinnacle Airlines decided to switch over to a new computer system yesterday - a system that manages things such as routes, [...]

Can you hear me now?

I am miffed at Verizon today.  Miffed because after years of being a loyal customer and payments over my time with them that I estimate have now eclipsed $30,000 (I have been with them for quite awhile) - they refuse to waive a contract termination fee.  It seems when you have a family plan and [...]