Let me start with a confession - I do not find any joy in doing laundry. I do it because I must. My reaction to doing laundry is the equivalent of putting gas in the car - it is just something that must be done. My laundry technique is not the most typical approach of [...]
Tag: kindness
How to be polite in 14 steps (with pictures)…
Is politeness an antiquated behavior? Have we lost our ability as a society to be civil and gracious to others? I wonder this every single day as I watch the way our society has become disconnected from others, in part because of technology. I know this seems counter-intuitive - I know many folks think we [...]
Me and my little owl…
My daughter Sarah brought me home a gift from her trip to Cocoa Beach, Florida. The gift is an owl charm that is meant to hang in your vehicle. It has pretty colored beads and says "kindness matters" on it. She got it for me because she knows I like owls and believe that kindness [...]
The added ingredient that is not on the menu…
Running across delightful people as one goes about daily life is a gift. It is amazing the power a positive interaction, however brief, can have on one's mood. Spreading cheer can be as simple as a nice comment or a kindness shown. It can happen anywhere where people cross each others' paths - to include [...]
The best gifts…
Mike’s goodwill reservoir…
A common concept in business is the value of goodwill as a buffer for those moments when things go a bit south. The accrued goodwill of the business acts as a buoy that keeps the business afloat. Goodwill is typically built in the moments that businesses act with integrity, treat their employees well, or help [...]
Tell them…
If you are going to be quick to complain then it is my opinion that you should also be quick to compliment. I understand how easy it is to complain when something doesn't meet your expectations - particularly if you are a customer paying for whatever it is that isn't meeting your expectations. One of [...]
THE NEW FORTY 