Running across delightful people as one goes about daily life is a gift. It is amazing the power a positive interaction, however brief, can have on one's mood. Spreading cheer can be as simple as a nice comment or a kindness shown. It can happen anywhere where people cross each others' paths - to include [...]
Tag: customer service
Tell them…
If you are going to be quick to complain then it is my opinion that you should also be quick to compliment. I understand how easy it is to complain when something doesn't meet your expectations - particularly if you are a customer paying for whatever it is that isn't meeting your expectations. One of [...]
Customer service – it’s what keeps customers.
I ordered some landscape stones for my yard from Lowes.com and they were delivered Monday. The way the online system works you can buy the item online and if it is in the store locally you can have it pulled there and have it delivered. I ordered 28 of these landscape stones, but upon inspection [...]
Merry matters…
When I fly, I tend to fly Delta. The choice of Delta is primarily based on access and benefits. Fargo's Hector Airport only has so many carriers; and, while I travel a fair amount, I don't travel enough to reach priority status on more than one airline. Hence, I mostly travel via Delta. I have [...]
I like Ike!
Well, sump pump failure has come to be synonymous around here with a parade of folks in and out of the house - mostly men. There are the water remediation folks - the company owner, the remediation crew and the monitoring guy; the pod guy, the insurance adjuster; the general contractor and that whole crew [...]
THE NEW FORTY 